Tags: Pets
By Anna Valmero
MAKATI CITY, METRO MANILA— For residents of Makati City and nearby Fort Bonifacio Global City, the Animal House Veterinary Hospital and Grooming Center along Jupiter Avenue offers refuge when pet owners had to rush their dogs or cats for a medical consultation during unholy hours.
I am a notorious example of these midnight consultations when I brought my Chow Spitz mix and Pomeranian pups between 12am to 2am due to suspected fracture and vomiting problems.
The clinic is accessible from Buendia Avenue. The stretch of Jupiter Avenue is lined up with wholesome karaoke bars so it is safe to go to this area even if it is late at night.
Outside, the pet clinic might appear small with its small sign but it is actually spacious when you enter the glass doors. The white walls and the waiting area would remind you of hospitals, but with your dogs waiting to be checked by the doctors.
Upon arrival, pet owners are told to register their pet and information on a card. They will be assigned a number and will be called on their turn.
Most of the clients, says graveyard shift veterinarian, Dr. Agnes Laforteza, are working people who cannot afford to bring their pets for checkup during the day so being open 24×7 is a big help for them.
It is also during this time that the clinic is rarely full because the peak hours of consultations are during the afternoon. Aside from saving time and less queues, exposure to lesser dogs means less health risks for your dog.
Most of the pets taken to the clinic are dogs and cats. Like in other clinics, the assistant to the veterinarian will take the rectal temperature of the dogs and weigh them using a digital scale so it is more accurate than traditional scales. You are required to accompany your dog throughout the procedure.
While waiting, you can scout for food pet and accessories that are on sale. Or you can look for chewable dental sticks because they are often on sale at the clinic’s store.
Then, the veterinarian examines the dog and based on his injury or medical condition, an x-ray or complete blood count test will be done. Fortunately, the results are given five to ten minutes after the laboratory exams and the doctor translates the results. The pet owner are also given copies of the result so you can bring them along for records.
For pets undergoing surgery and neutering, they are required to stay for an intravenous therapy.
What I love about their service is the quality. The 500-peso consultation fee is worth it as the doctor explains the condition of your pets and gives you additional tips on how to keep them healthy. Make sure to list down and remember all your questions on pet behavior and health to make the most of the consultation.
Beware of buying pet grooming kits, though, such as the ear cleaning kit for ear mites especially if your pet is mischievous when his ears are touched. Instead of cleaning your pet’s ears, you may end up damaging your pet’s outer ear.
“Keeping your pets healthy is a responsibility of every pet owner. A healthy dog is bright, alert and responsive. If he fails to possess these characteristics and he suddenly becomes lethargic from being a lively dog, chances are that the dog has problems. So consult your veterinarian for proper diagnosis,” Laforteza said.
Get more information about Animal House Veterinary Hospital and Grooming Center.
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I have just been to this branch of Animal House in Jupiter tonight, around 9pm, to have my dog’s ear infection treated. This is not peak hours, and there were only 3 clients ahead of me when i arrived. When all 3 have been seen by them, i thought it was my turn already, But wow, it was already past 10 pm, and STILL, i am waiting to be called. I complained about it, and was told there was only ONE, i repeat ONE vet in the clinic. So not everything you said here is true. I impatiently left the clinic, extremely disappointed with their service. And what made it worse, when i got home and called back to complain again, the person on the other line was apatheitc to my complaint!…That is NOT what you call quality service.
Hi, i just thought to share that if you want to choose a vet, PLEASE DO NOT GO TO ANIMAL HOUSE.
my experience – i was at ANIMAL HOUSE – JUPITER BRANCH just last saturday because my dog had a tummy ache and i of course wanted to check what was wrong. when i got there, they first couldn’t find my dog’s records (which parang ang gulo nila pero sige minor lang naman yun). then when the vet got hold of my dog, kailangan daw mag cbc at xray para malaman anong cause ng stomach ache niya. the vet proceeded to insert a needle in my dog’s leg, tapos dahil hindi niya makuha ang dugo, PASOK LABAS, LEFT RIGHT UP DOWN ANG NEEDLE SA LEG NG DOG KO. and then wala parin dugo, so SA LEEG NAMAN, REPEAT THE PROCESS, AT WALA PARIN NAKUHA BLOOD! finally nag xray nalang, may nakita na naswallow na bones ang dog ko. recommend overnight stay para bigyan nila laxative at maka pupu na dog ko.
when i called around midnight, no progress daw. next morning, no progress parin. finally i went there to pull out my poor dog, and left to go to another vet nalang. pag dating ko sa kabilang vet, i noticed na ang LEEG AT PAA NG DOG KO PURUS MALALAKING MGA BRUISES! RED AND UGLY! DAHIL SA NEEDLE NG DOCTOR YAN.
to top it all off, my dog also had a FLEA ATTACHED TO HER after. animal house said that they try to control the environment but cannot guarantee because of the other dogs. and yung needle daw that’s normal kasi nasa vein naman daw yung doctor when she was moving the needle around. for me this is totally unacceptable. i didn’t bring my pet there para lang lalong may mangyaring masama sa kanya.
if this same horror happens to a human, for sure there will be big consequences. kaya lang aso kasi kaya parang nakakalusot sila sa mga malpractice na ganyan. never, ever again ako babalik dun, i hope you guys will also avoid the place. marami na nagsabi sa akin HINDI DAW OK ANIMAL HOUSE, but i thought siguro hindi naman ganun kasama. i was wrong. sana hindi ko nalang talaga pinuntahan yun in the first place. please, for other people, save your pets and don’t go there. :’(
sorry nag rant ako… i just really hope nobody experiences this again.